Membership FAQs
Q - What are the opening hours?
A - Monday to Friday (08:00-20:00) Saturday (09:00-15:00) Sunday (Closed) *these hours will be extended winter 2023 and will include opening on Sundays.
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Q - Do you have free parking?
A - Yes lots! We have parking spaces directly outside the unit, spaces down the side and even more free off-street parking just across the road.
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Q - Is there a dress code?
A - Absolutely not... We pride ourselves on being a modern golf club and want everyone to feel comfortable. If you did want to get changed (out of work clothes, etc) we have changing rooms to do so.
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Q - Can members bring guests?
A - Yes, members can bring up to 3 guest per visit. The guest price is £15 per hour, per person.
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Q - How do I book my Trackman sessions?
A - Members can book directly via the website or app using your phone. You can also book up to 8 weeks in advance.
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Q - How long does it take to play 18 holes on Trackman virtual golf?
A - If playing alone, you can play 18 holes in an hour. 2-4 players can take up to 2 hours, members can also share their 60 min bookings (if two members want to play 18 holes over 2 hour, you would only need to book/redeem one hour each)
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Q - What happens when I use all my 5 x 60 minute Trackman sessions?
A - If you use all your credits before your next payment date, you can top-up your account with additional credits for just £15 per session.
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Q - What if I don't use my 5 x 60 minute Trackman sessions?
A - Every month your account is credited with 5 x 60 minute Trackman sessions, those not booked/redeemed will expire at the end of each month.
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Q - I'm not very familiar with how to use Trackman, will I get any help?
A - Yes absolutely, there is always a member of staff on-site to help with any questions you may have and you will always be offered an introduction to using Trackman on your first session at MGM.
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Q - Do I have to be a member to have golf lessons?
A - No, we offer golf lessons to everyone!
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Q - Do I have to be having lessons to join as a member?
A - Nope, everyone is welcome to join as a member (even if you have lessons elsewhere!)
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Q - What happens if I need to cancel my membership?
A - You can cancel your membership at any point by giving 30 days written notice to info@mygolfmatters.co.uk